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Frequently Asked Questions
What is Domestic Shipping?
Domestic shipping refers to the transportation of goods within the same country. It does not involve crossing international borders.How long does domestic shipping usually take?
Delivery times depend on the shipping service selected (e.g., standard, express) and the distance between the origin and destination. Typical times range from 1 to 7 business days.What types of domestic shipping services do you offer?
We offer a range of services including same-day, next-day, 2-day delivery, standard ground shipping, and freight services for larger shipments.How can I track my shipment?
You can track your shipment using the tracking number provided at the time of booking, through our website or customer service portal.Are there any items that cannot be shipped domestically?
Yes. Restricted items include hazardous materials, flammable substances, firearms, perishable goods (without proper packaging), and other items per federal and state regulations.Do you provide packaging services?
Yes. We offer professional packaging options to ensure your items are secure and compliant with shipping regulations.What are the weight and size limits for domestic shipments?
Limits vary by service type. For standard parcels, we typically accept packages up to 70 lbs and 108 inches in length plus girth. For freight, please contact us directly for dimensions.What should I do if my package is delayed or lost?
Contact our customer service team with your tracking number. We will investigate the delay and assist with claims if the package is confirmed lost.Do you offer insurance for domestic shipments?
Yes. Basic insurance is included for most shipments, and additional coverage can be purchased based on the shipment’s value.Can I schedule recurring domestic shipments for my business?
Absolutely. We offer customizable logistics solutions for businesses, including scheduled pickups and deliveries, volume discounts, and dedicated account support.